Computer Consulting Miami
GLOBAL NETWORK
GLOBAL NETWORK
OPERATIONS CENTER


    Affordable Remote Monitoring, Remediation
    and Preventive Maintenance

    Our convenient, affordable and automated
    Global NOC service handles routine system
    maintenance and network monitoring
    functions on a 24/7 basis. We take care of it
    all — escalating alerts, reviewing backups,
    defragmenting your hard disk, deleting
    temporary files, preventing viruses and
    reducing spam — without interruption to
    your daily business operations.

    The result: You’re free to focus on your core
    business, rather than your technology.

    Three Service Packages Available
    Because every organization’s requirements
    are different, we offer a choice of service
    packages to give you the flexibility you need.

    Gold — Comprehensive 24/7 Proactive
    Preventive Maintenance for Desktops and
    Servers

    Preventive Maintenance for Desktops
    includes:
    •        Patch management
    •        Antivirus/antispyware
    •        Temp file deletion
    •        Disk defragmentation
    •        Asset/inventory reporting
    Preventive Maintenance for Servers
    includes:
    •        24/7 monitoring
    •        Patch management
    •        Antivirus/antispyware
    •        Preventative maintenance for
    Exchange/Active Directory
    •        SOPs for correction before escalation
    •        PSA integration (such as Autotask or
              Connectwise)
    •        Limited administration

    Platinum —  Everything in GOLD package
    PLUS:
    •        Server Remote troubleshoot and fix
              (alert and resolution)
    •        Server Move/add/change users or
              groups

    Platinum Plus – Everything in Platinum
    package PLUS:
    •        Desktop Remote troubleshoot and fix



Enjoy Improved Productivity


    Our preventive maintenance services help

    keep your hardware and servers running at

    peak performance. By defragmenting your

    hard disks, deleting temporary files and

    preventing viruses and spam, we can help

    prevent most problems before they occur.

    However, since we monitor your servers

    around the clock, our NOCs are alerted and

    resolve most issues before you even know

    there’s been a problem. This improves your

    system performance and helps you maintain

    productivity, with less interruption of your

    daily business.
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